Destination HelpURGENT
What to Do If You Lose Your Passport in Europe
Europe makes this easier than most regions, thanks to dense consular networks and reliable police reporting.
Read Rescue Guide7 min
On The Ground
Destination Help for Arrival Problems
What to do after you land: arriving late at night, transport that has stopped running, language barriers, local emergency numbers and unfamiliar cities.
Destination HelpACTIVE
What to Do If Your Flight Is Disrupted in the United States
US disruptions work differently from Europe. Rebooking is often generous, cash compensation usually is not.
Read Rescue Guide7 min
Destination Help
What to Do If Your Luggage Is Delayed in Europe
European carriers handle delayed bags under a common framework, and reimbursement is reasonably predictable.
Read Rescue Guide6 min
Destination Help
How to Handle an Overnight Airport Stay in the United States
Some US terminals close overnight, others do not. Knowing which one you are in shapes the entire night.
Read Rescue Guide6 min
Destination Help
What to Know Before a Connecting Flight Through a Major European Airport
Frankfurt, Amsterdam, Paris and Madrid are efficient but large. A few details make the difference between calm and running.
Read Rescue Guide6 min
Destination HelpURGENT
What to Do If You Need Emergency Travel Help Abroad
Medical problems, theft, natural events or being stranded without money. Know who to call and in what order.
Read Rescue Guide7 min
Mission Support
Preparation removes most arrival problems.
Ten minutes with the emergency checklist before departure makes a difficult arrival far easier to handle.